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Easy PIN Reference Change

First National Bank recently made changes to their "Easy PIN Reference" that now allows customers to create or change their own PIN numbers for their ATM and Debit Cards. Below are the necessary steps that a customer must take to create or change their PIN number on the First National Bank ATM or Debit Card. 

Step 1:

  • The customer needs to call Shazam at 1-800-717-4923 from the customer’s phone number that is on file. The customer will be unable to create or change their PIN number if they do not call from the phone number that First National Bank and Shazam have on file. If you need to change or update your phone number on file, please call our ATM Department at 515-663-3021.

Step 2:

  • The customer needs to have their Card Number, also known as, PAN ready to enter.

Step 3:

  • The customer needs to have their PIN number ready to enter.

If you have issues on creating or changing your PIN number, please contact our Customer Service Department during normal business hours. 

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