Simplify your banking
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Contact Us

Have a question or comment? Want to find out more about one of our products or services? Feel free to contact us in whatever way is convenient for you.

By Phone or Mail:

Ames

  • Main Office
    405 5th Street
    Ames, IA 50010
    (515) 232-5561
    Fax: (515) 232-5778
  • University Office
    119 Stanton Avenue
    Ames, IA 50014
    (515) 292-6157
    Fax: (515) 292-6158
  • North Grand Office
    2406 Grand Avenue
    Ames, IA 50010
    (515) 233-2400
    Fax: (515) 233-5057

Ankeny

  • Ankeny Office
    1205 North Ankeny Boulevard
    Ankeny, IA 50023
    (515) 965-3969
    Fax: (515) 965-0125

West Des Moines

  • Johnston
    8460 Birchwood Court, Ste. 1100
    Johnston, Iowa 50131
    (515) 440-7180
    Fax: (515) 331-2996
  • Valley Junction Office
    301 5th Street
    West Des Moines, Iowa 50265
    (515) 274-3483
    Fax: (515) 225-8718
  • West Glen Office
    5625 Mills Civic Parkway, Ste. 100
    West Des Moines, Iowa 50266
    (515) 225-2641
    Fax: (515) 225-8718

Touch Tone Teller:

 (515) 224-8395


To Report Lost or Stolen ATM/Debit Cards or Credit Cards

During regular business hours, please call First National Bank: (515) 232-5561
After regular business hours: (800) 383-8000


By E-Mail:

(Email is not secure. Do not include confidential information.)

Department Email Address
General Information info@fnbames.com
Customer Service service@fnbames.com
Personal Banker newaccts@fnbames.com
Loans loans@fnbames.com
CDs and IRAs cd-ira@fnbames.com
First Point Wealth Management

firstpoint@fnbames.com

First Point Private Banking privatebanking@fnbames.com
Internet Banking internet-banking@fnbames.com

 

What Banking Should Be.