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Contact Us

Have a question or comment? Want to find out more about one of our products or services? Feel free to contact us in whatever way is convenient for you.

By Phone, FAX or Mail:

Customer Service: (515) 232-5561 or (515) 225-2641

Fax:
Ames: (515) 232-5778
Ankeny: (515) 965-3969
Des Moines Metro: (515) 225-8718
 

Ames Offices:

Ankeny Office:

West Des Moines Offices:

Touch Tone Teller:

 (515) 224-8395

 

To Report Lost or Stolen ATM/Debit Cards or Credit Cards

During regular business hours, please call First National Bank: (515) 232-5561
After regular business hours: (800) 383-8000


By E-Mail:

(Email is not secure. Do not include confidential information.)

Department Email Address
General Information info@fnbames.com
Customer Service service@fnbames.com
Personal Banker newaccts@fnbames.com
Loans loans@fnbames.com
CDs and IRAs cd-ira@fnbames.com
First Point Wealth Management

firstpoint@fnbames.com

First Point Private Banking privatebanking@fnbames.com
Internet Banking internet-banking@fnbames.com

 

What Banking Should Be.